Return Policy:
Junior Mundo is happy to accept returns purchased from www.juniormundo.com within 14 days of the delivery date by using any shipping company of their choice, to the address mentioned below, or can visit Junior Mundo office in person and return the items, customers will have to pay the cost of shipping for returned orders:
Items must be in original condition and in the original box and/or packaging as purchased and unused.
If you change your mind, you can return your items to us within 14 days of delivery date. Items must be returned unworn and in their original boxes with the docket enclosed. Contact the call center to collect the return address, and send it through any shipping company to the provided address
Junior Mundo – Trend Connection General trading LLC:
Burlington Tower, Marasi drive, office 411, Business Bay
Dubai, UAE.
T: +971 4 341 0500
Faulty & Damaged items
In case of any defects/damages in items, customers can reach out to our cs via communication channels and Junior Mundo team will arrange a pickup for the damaged order, or can ask us for an exchange visit Junior Mundo office and do in-store exchange for the item (This is limited to Dubai only).
if the Customer change their mind, they can either do an exchange by submitting a form through their account page, or by contacting our cs via Email/Phone.
We are not liable for any boxes that are damaged in transit, however if the item has been damaged in transit (crushed inside the box) we do ask that you send images immediately to hello@juniormundo.com
If your order arrives and you think the parcel has been tampered with, is damaged or there are items missing, please contact hello@juniormundo.comstraight away and make sure you keep your packaging and paperwork until the issue is resolved.
Any purchases on special offers or Sale are not addressed to return.
Shipping fees and cash on delivery fees are non-refundable.